Catering Policies

 

Guarantees on Number of Guests:
Dessert Specialties, beverage and add-on items charges based on guest count will be based on the Client’s final guarantee. Final guest counts are due no later than one week before the date of the event. If no final guest count is received, we will use the number of guests used in the attached proposal. If the guaranteed guest count falls below 75% of the proposal guest count, the price per guest may be increased. We will make every effort to accommodate any last minute increases in the guest count.

Staffing:
Our staff will be dressed in standard Ice Scraper attire unless you request something different. Our proposal includes staffing for up to 4 hours beginning at the starting time through final cleanup of the event. Overtime is billed at the rate of $15.00 per hour. No overtime will be incurred if the event ends on schedule. We reserve the right to increase or decrease the number of staff if the guaranteed guest count is 10% higher or lower than the number included in this proposal.

Deposit & Cancellation Policy:
A deposit is total of minimum of 50 guests @ $2.00 serving and Machine Charge total is needed to confirm the booking of this event. Deposit refunds on cancellations are handled as follows –

Notice over 7 days prior to event:                       full refund of deposit
Notice less than 7 days prior to event:                refund of deposit minus $200

 
Final Payment:
Clients will be billed for the balance due on same day the event. The invoice amount is due upon receipt.

Catering and Event Policies